Last Updated: June 17th, 2025
BotClap offers a 14-day free trial with full access to our Basic Plan features, including chatbot flows. No credit card is required to start your trial, and you won't be charged automatically when the trial ends.
After the free trial, if you choose to subscribe to any paid plan, all payments are non-refundable. You may cancel your subscription at any time to prevent future charges.
All BotClap services including subscription plans, WhatsApp conversation credits, add-ons, and third-party integrations are non-refundable due to the nature of digital services and immediate costs we incur.
If you experience persistent technical issues preventing service use, contact our support team. Verified issues may qualify for a partial or full refund at our discretion.
Report any unauthorized transactions immediately. Verified cases will receive full refunds.
You may cancel anytime, with changes taking effect at the end of your billing cycle. No prorated refunds are provided for partial months.
Submit refund requests to support@botclap.com with transaction details and reason for request. We typically process requests within 7-10 business days.
We may update this policy periodically. Continued use of our services constitutes acceptance of the current policy.